Our MASI values are at the heart of everything we do.
Meaningful Service
Meaningful Service means person‑centred care that restores dignity and confidence. It embodies our commitment to providing more than a haircut or manicure. Each interaction is an opportunity to create a personalised, dignified, and uplifting experience that honours the individuality of every client.
Authentic Care & Advocacy
Authentic Care & Advocacy reflect our dedication to empathy, compassion, and empowerment. We listen attentively, respond to each person’s unique needs, and advocate for those who may have difficulty expressing themselves, ensuring that every client’s voice, comfort, and wellbeing are upheld.
Safety & Support
Safety & Support encompass both physical and emotional wellbeing. We maintain rigorous hygiene standards and respect mobility needs, while fostering an environment of calm encouragement where clients and team members alike feel secure, valued, and supported.
Integrity
Integrity Always guides our actions and decisions. Through honesty, accountability, and confidentiality, we uphold professional standards and nurture trust among clients, families, and colleagues.